Telcom Logistics delivers technology and business solutions that drive transformation, improve productivity, and streamline operations. Our practical, innovative solutions linked to measurable goals help our government clients achieve their IT mission.
Telcom Logistics we help IT organizations run a more efficient business unit, and derive greater value from IT. We do this by providing IT organizations the insights and capabilities they need to balance the introduction of new, innovative solutions while continuing to maintain ongoing operations in line with cost and quality expectations.
Strategic Planning & Consulting Capabilities:
Applications Management, Virtualization, and Data Migration
Business Process Re-engineering
Cloud Strategy and Deployment
Data Center Strategy and Optimization
Gap Analysis and Capacity Planning
IT Management and Infrastructure Planning IT Outsourcing
Wireless and Mobility Solutions
Systems Integration and Asset Consolidation
Technology Strategy and Architecture
At Telcom Logistics, we design, engineer, and integrates services leveraged on National Institute of Standards and Technology (NIST) frameworks ensures that we deliver fast, effective services to our government customers. Our technical consultants and architects have trained and been certified in a variety of products and technologies to help you fully realize the benefits of your information infrastructure investment.
We will design your IT enterprise on seven principles of solid design: Highly available, high performance, scalable, secure, manageable, well documented, and most importantly cost effective. Whether your needs are for Cloud Migration, Data Center Consolidation, Infrastructure furnish and install, Structured Cable, Wireless, or Network Engineering, our engineers leverage 35 years of experience and industry best practices in designing and engineering secure, state-of-the-art Government networks, systems and applications.
In addition to our certified technical personnel, a dedicated PMI Certified Project Manager leads each implementation by focused on maximizing IT performance, while meeting schedules and milestones to ensure your project comes in ahead of time and under budget.
Design, Engineering, and Integration Capabilities:
Infrastructure Architecture Planning and Design Systems Engineering and Integration Technical Architecture and Transformation Mission Application and Infrastructure Support Data Center Consolidation, Virtualization, and Modernization Cloud Computing and Migration Wireless and Mobility
Security, ID Management, and Biometrics Solutions.
Telcom Logistics cprovides operations and maintenance support to keep critical enterprise systems functioning at peak performance, security and reliability. We offer fully managed services to support our customer’s data centers, network operations centers and enterprise service desks by supplying personnel, processes tools and technologies. We provide organizational and executive strategic communication expertise in graphic and multimedia design, photographic services, film/audio restoration and conversion, and CCTV broadcasting and production services. By leveraging our foundation of business processes and expertise, and tailoring them to your specific needs, we provide well-defined, scalable, and flexible services based on the following core principles:
Industry Best Practices: Telcom Logistics provides institutionalized, repeatable O&M processes based on industry-certified practices, such as Help Desk Institute (HDI), ITIL, and PMBOK. Our management and quality processes are based in standards such as CMMI and ISO, and we have extensive experience in technical best practices such as Fault, Configuration, Accounting, Performance, and Security (FCAPS), and System Development Life Cycle (SDLC) frameworks.
Automation of Standard Operating Procedures: Telcom Logistics uses automation to maximize the full functionality of available tools. We institute Standard Operating Procedures (SOPs) that define standardized processes and practices to manage the entire scope of our program responsibilities. SOPs cover the entire scope of our program responsibilities, and are tailored to provide the maximum delivery of our customer’s specific requirements.
Service Level Management: We uses a full range of Enterprise Management tools, techniques, best practices and proven industry methodologies such as earned value techniques, and root cause analysis to capture, monitor, analyze and control all stages of delivery, then measure and report against the SLA requirements. Service Improvement (Preventive, Corrective, and Demand Maintenance), Proactive Monitoring and Escalation are key activities Telcom Logistics focuses on to ensure SLAs are exceeded.
Enabling Culture: Telcom Logistics fosters a proactive, positive corporate culture and seek individuals with great work ethics and can-do attitudes. We place an emphasis on structure and standardization, resource management, communication and collaboration, and an enterprise-wide point of view. This includes cross-utilization of the workforce; an internal training program; defined individual scope of responsibilities; and detailed SOPs which allows individuals to perform when needed, certain tasks outside of their scope or expertise level.
Enterprise Operations Capabilities:
Data Center Operations
Network Operations Center
End User / Desktop Support
Security Operations Center
Help Desk, Call Center
Server and Application Support (Exchange, Database, Web, Unix/Linux)
Unified Communications (Telephony, VOIP, VoSIP and VTC)
Inside and Outside Plant Infrastructure
Moves, Adds, and Changes (MACs)
Photography and Video Production
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